Skills
Microsoft Office (10+ years) • Open Office (10+ years) • Microsoft Windows (10+ years) •
Linux (10+ years), Invoicing (3 years), Inventory Management (1 year), PC maintenance (10+ years),
75 WPM typing (10+ years) • 13500 KPH data entry (10+ years) • Customer Service (5 years) • Microsoft Excel (10+ years) •
Microsoft Word (10+ years) • Microsoft Access (7 years) • Help Desk (5 years) • Training & Teaching (10+ years) •
Perl Scripting • HTML • Networking (8 years) • PC Repair & Maintenance (10+ years)
Work Experience Executive Assistant / IT Coordinator
Drug Abuse Alternatives Center - Santa Rosa, CA
2013 to Present
Managed conversion of 75 workstations from Windows XP to Windows 7 •
Setup and manage Open CATS Applicant Tracking System •
Setup and manage tracking systems for purchase orders, work orders, client surveys, etc •
Assisted in coordinating workshops • Scheduling • Customer service • Reception •
Word processing • Create and manage Access databases • Document control • Purchasing •
Inventory • IT help desk • Liaison to IT vendors • Offsite document storage •
Assist Human Resources Manager • Deliver interoffice mail • Filing
Administrative Assistant / IT Technician
Nu Forest Products - Healdsburg, CA
2007 to 2012
Customer service • Data entry • Bills of lading • Inventory • Invoicing •
Safety documentation • Safety Inspections • Safety Committee •
Liaison to IT vendors • Maintained network hardware and software •
Installed and maintained all IT related electronics, including PC's,
printers, copiers and fax machines • Programming • Custom built paperless filing system
Lead New Loan Setup Rep
Greenpoint Mortgage - Santa Rosa, CA
2001 to 2007
Supervised a staff of more than fifteen employees • Created and
managed all MS Access databases • Ran daily reports via Fidelity
Passport and MS Access • Reported daily, weekly, and monthly loan
processing statistics • Trained personnel • Performed quality
assurance • Data entry
Logistics Specialist
Agilent Technologies - Santa Rosa, CA
2000 to 2001
Processed products for shipment • Managed inventory of packaging
materials • Interfaced with various departments for delivery
scheduling
New Loan Setup Rep
Headlands Mortgage - Santa Rosa, CA
1998 to 2000
Audited loan data input on Fidelity/CPI for accuracy • Input loan
data into Fidelity/CPI • Assured borrowers had proper homeowners
insurance coverage • Communicated with counties to determine
property tax due dates and amounts
Education Graduate Studies in Mathematics
University of California Santa Barbara - Santa Barbara, CA
1994 to 1995
This organization promotes the advancement of mathematics from
enthusiasts to University Professors. They produce several
journals and a monthly mathematics magazine.