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Sonic.net, Inc.
2260 Apollo Way
Santa Rosa, CA 95407

(707) 522-1000 Voice
(707) 547-2199 Fax
(707) 547-3400 Help

support@sonic.net

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System Messages

Fri, 30 Oct 2009 6:06:29 PM PST -- Dial-up Trunk Migration: This Monday, November 2 at 11 AM, we will be migrating dial-up numbers from one of our trunks to another. The migration is expected to take 5-10 minutes, during which time calls to the migrating numbers may fail. If you are disconnected during this maintenance, please re-try your connection attempt a few minutes later. Once [...] read more.

Wed, 21 Oct 2009 3:41:31 PM PST -- php5 upgrade take 2: PHP 5 has been upgraded to version 5.2.11 We rolled back our PHP 5.3 deployment to the older PHP 5.2.8 because many applications installed today are incompatible with PHP 5.3. In order to make things easier for customers we have rolled out two new versions of PHP 5. PHP 5.2 has been upgraded to the latest [...] read more.

Mon, 19 Oct 2009 11:25:44 AM PST -- ftp server trouble last weekend: We have identified the single point of failure that caused our ftp servers to stop accepting connections yesterday morning. We apologize for the downtime, and are working to ensure this won’t happen again. Thank you, -Scott read more.


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What's New

tweetme2

Celebrating 15 years, giving away 15 years
The contest is now over; thank you to all who entered; we look forward to coming up with more ways to show our customers our appreciation for choosing us.

You can view the winning Tweets here.

To thank you and acknowledge 15 years in business, we are giving away a year of free broadband every day for fifteen days. Entry is free, and open to anyone. Simply include the hashtag#sonicnet” in your tweets on Twitter each day, and you have entered!

For customers are areas where Fusion Broadband is available, service at the max available speed will be provided, up to 30Mbps/2Mbps. For customers in areas where our traditional AT&T line shared DSL is available, service at up to the maximum 6Mbps/768kbps will be provided.

For details, see the contest announcement.


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Sonic.net Verizon Smartphones
We’re excited to announce that Sonic.net is now offering the newest and most advanced Verizon BlackBerry smartphones available. Not only will you get reliable Verizon BlackBerry phone service, web browsing, SMS, address book, and a media player, but it’s the best way to integrate with your Sonic.net email when you are on the go.

With Sonic.net IMAP email service syncing with your BlackBerry, you’ll get an incredibly easy setup, plus instant access to all your current messages and mail folders. There’s truly no easier way to stay connected and keep on top of your email.

For more info on Sonic.net’s Verizon Smartphone offerings, see the Verizon Smartphone page.


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Sonic.net Fusion Broadband
We are now serving five hundred customers on our fast new Fusion Broadband product. Adoption of this new standalone product is growing with customers who desire more speed or broadband service without a voice line (optional voice service is coming soon.)

Availability is limited but growing, we are up and running in twenty local areas today, including a reasonable portion of the Bay Area. New coverage areas are scheduled to come up roughly every two weeks.

For more info on Fusion and to check availability, order or express interest in expansion, see the Fusion Broadband sales page.

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