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Sonic.net, Inc.
2260 Apollo Way
Santa Rosa, CA 95407

(707) 522-1000 Voice
(707) 547-2199 Fax
(707) 547-3400 Help

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System Messages

Mon, 8 Feb 2010 2:27:55 PM PST -- DSL Outage in Stockton area: At this time we are tracking an ATM backhaul problem affecting LATA9. This LATA covers DSL service for the Stockton/Modesto areas. We believe the problem to be on AT&T’s backhaul side, and are working with them currently to diagnose and repair. -Jared Update: We have narrowed the issue down to a specific line card in an ATM [...] read more.

Mon, 8 Feb 2010 11:08:16 AM PST -- CLEC DSLAM Maintenance: This evening, at 12:01AM, we will be performing a software upgrade on the DSLAM that serves Fusion and FlexLink customers in the downtown Santa Rosa area. Expected downtime is less than 30 minutes while the DSLAM is rebooted onto the new software release. -Tim and Nathan read more.

Fri, 5 Feb 2010 10:56:42 AM PST -- DSL Aggregation Router Reload: This evening, Saturday, February 6 at 12:01 AM we will be performing maintenance reloads of two Redbacks that terminate traditional DSL service. This will affect all Chico DSL subscribers, and some of our Bay Area DSL subscribers. Expected downtime is 5 minutes. -Jared Update: The reloads have been completed without incident. All affected customers should be back [...] read more.


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What's New

droid5

Sonic.net has the Verizon Droid.
The newest Verizon phone, the Droid is here at Sonic.net! Limited stock on hand, so don’t hesitate.

Here’s a quick and easy way to save on your Internet access : let Sonic.net help with your Verizon wireless service. Pairing Sonic.net’s customer service with Verizon’s great network coverage is an unbeatable combination.

To make it even better, you can save $5/mo. for a full year when you get both from Sonic.net! Existing Verizon customers and new customers are both eligible.

For more information, see : http://corp.sonic.net/ceo/2009/10/16/verizon-savings/


tweetme2

Celebrating 15 years, giving away 15 years
The contest is now over; thank you to all who entered; we look forward to coming up with more ways to show our customers our appreciation for choosing us.

You can view the winning Tweets here.

To thank you and acknowledge 15 years in business, we are giving away a year of free broadband every day for fifteen days. Entry is free, and open to anyone. Simply include the hashtag#sonicnet” in your tweets on Twitter each day, and you have entered!

For customers are areas where Fusion Broadband is available, service at the max available speed will be provided, up to 30Mbps/2Mbps. For customers in areas where our traditional AT&T line shared DSL is available, service at up to the maximum 6Mbps/768kbps will be provided.

For details, see the contest announcement.


smartphones5

Sonic.net Verizon Smartphones
We’re excited to announce that Sonic.net is now offering the newest and most advanced Verizon BlackBerry smartphones available. Not only will you get reliable Verizon BlackBerry phone service, web browsing, SMS, address book, and a media player, but it’s the best way to integrate with your Sonic.net email when you are on the go.

With Sonic.net IMAP email service syncing with your BlackBerry, you’ll get an incredibly easy setup, plus instant access to all your current messages and mail folders. There’s truly no easier way to stay connected and keep on top of your email.

For more info on Sonic.net’s Verizon Smartphone offerings, see the Verizon Smartphone page.


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