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        You'll need a small tool. A 
          jeweler's screwdriver is perfect. A very narrow-bladed knife is OK, 
          but be careful. You're going to flip the tip of the spring back onto 
          the front of the bar. It's easier to reset the spring if you remove the sliding 
          part from the bar first. To do this, you'll have to unscrew one of the 
          mounting screws — the highest one, furthest from the fifth string 
          peg. If you have a long bar (3 screw mount), also remove the middle 
          screw. Now the bar is held in place by a single mounting screw, the 
          one nearest the 5th string peg. note: handle the bar carefully, 
          and make sure not to lose the tiny mounting screw(s) 
          Swing the bar up, clear of the neck, and pull the sliding part off 
            the bar.Holding the sliding assembly in your left hand, insert the tip of 
            the screwdriver (or knife) into the dovetail slot, behind the tip 
            of the spring, and lift the spring forwardHere's the tricky part. Continuing to hold the spring in the forward 
            position, put the sliding part back onto the bar, making sure that 
            the tip of the spring is now in front of the bar, resting on the 45 
            degree angle, and not behind it. (It might take you a few tries 
            to get this on right.)Check to be sure that the sliding part is no longer falling free, 
            but moving under spring tension. If so, replace the screws. If not, 
            try replacing the sliding part again as above. Would you rather have us fix it for you?If you're not having any luck with this, or if you just don't want to 
        bother with it, we'll fix it for you. Remove the entire unit, bar and 
        all, and send it to us. Be sure to pack it up so that it is protected; 
        the bar is fragile. Download 
        and print our repair form, fill it out, and enclose that, too.
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