Customer Interaction Solutions
Virtual, Resilient, High Availability Contact Centers
Mitel Contact Center Enterprise Edition
Mitelî Contact Center Enterprise Edition is ideal for sophisticated contact centers of all sizes; it meets the advanced requirements of small, single-site contact centers, and seamlessly scales to address the needs of distributed, multi-site, virtual contact centers. Designed to ensure business continuity, it is a robust solution that delivers resiliency and high availability.
Mitel Contact Center Business Edition
Mitelî Contact Center Business Edition is designed for single-site contact centers with 25 or fewer agents. This value-packed, out-of-the-box solution offers you a selection of the most frequently used applications from Mitel’s Contact Center portfolio. It delivers:
Mitel Customer Service Manager
Mitelî Customer Service Manager (formerly Inter-Tel Contact Center Suite) is an entry level contact center solution, available exclusively on the Mitel Applications Suite, a communications solution for small and medium-sized businesses. It enables basic contact centers or workgroups to efficiently monitor and manage, and route calls.
Virtual, Resilient, High Availability Contact Centers
Resiliency and high availability ensure business continuity and provides you with affordable, reliable options to ensure business continuity in the event of a network outage or hardware failure.
Our Customers
47 Schools, 4500 Users.
Customer since 1990.
3 Locations, 250 Users.
Customer since 1992.
